Help center
Answers about how America works, privacy, and how to get started.
Popular
- What is America?America is an agentic AI platform — America.gov itself is AI, built to get government answers and start tasks.
- Getting startedOpen America.gov, ask a question, and follow the answer — no account required.
- Privacy on AmericaZero data retention, on-device work, and Rampart checks typed details and redacts uploaded PDFs before send.
- Why was my message blocked?Rampart blocks typed sends that look like they contain private details so you can remove them first.
About America
What America is, how it works, and why it exists.
- What is America?America is an agentic AI platform — America.gov itself is AI, built to get government answers and start tasks.
- How America worksAsk a question, get an answer from official sources, and take the next step — without creating an account.
- Executive Order 14338America.gov grows out of Executive Order 14338, Improving Our Nation Through Better Design.
- Official sourcesAnswers cite official U.S. government pages so you can check the same material America used.
Using America
Ask questions, use voice, upload PDFs, and get started.
- Getting startedOpen America.gov, ask a question, and follow the answer — no account required.
- Ask a questionWrite a plain question. Specific details get clearer, more useful answers.
- Use voiceDictate your question with the microphone. Your browser turns speech into text.
- Upload a PDFAttach a PDF so America can use its text as context for your question — under 10 MB.
- Follow-ups, copy, and downloadContinue the conversation, copy an answer, or download the chat as a PDF.
- Floating AskAsk America from the bar at the bottom of almost every page on the site.
- No account neededBrowse and ask without signing in. America does not require an account for answers.
- LanguagesUse America.gov in English or Spanish. Your language choice is remembered.
Privacy and security
Encryption, Rampart, and how your information is handled.
- Privacy on AmericaZero data retention, on-device work, and Rampart checks typed details and redacts uploaded PDFs before send.
- Why was my message blocked?Rampart blocks typed sends that look like they contain private details so you can remove them first.
- Privacy policy and termsWhere to read the full privacy policy and terms of use for America.gov.
Features
Jobs, passport renewal, and asking about the news.
Troubleshooting
Fixes when something does not work as expected.
- Why upload failedFixes when a PDF will not attach or text cannot be extracted.
- Why voice isn’t workingMicrophone permission, browser support, and quick fixes for voice input.
- Chat closed or emptyWhy a conversation disappeared and how to keep answers you need.
- Something went wrongWhat to try when America cannot answer or the page fails to load.
Trust and limits
Accuracy, disclaimers, and how to send feedback.
More
Releases, accessibility, partners, and performance.